Show simple item record

dc.contributor.authorPeng, Lifangzh_CN
dc.contributor.authorLai, Linglingzh_CN
dc.contributor.author彭丽芳zh_CN
dc.date.accessioned2015-07-22T01:48:51Z
dc.date.available2015-07-22T01:48:51Z
dc.date.issued2012zh_CN
dc.identifier.citation2012 9th International Conference on Service Systems and Service Management - Proceedings of ICSSSM'12, 2012:795-799zh_CN
dc.identifier.other20124015485262zh_CN
dc.identifier.urihttps://dspace.xmu.edu.cn/handle/2288/85236
dc.descriptionConference Name:2012 9th International Conference on Service Systems and Service Management, ICSSSM'12. Conference Address: Shanghai, China. Time:July 2, 2012 - July 4, 2012.zh_CN
dc.descriptionIEEE SMC; Tongji University; Tsinghua University; Natural Science Foundation of China (NSFC)zh_CN
dc.description.abstractWith the development of information technology and mobile devices, mobile commerce will be given a high degree of concern. The issues about mobile commerce services have become popular and important. According to the combination of the characteristics of mobile commerce service and methodology of service engineering, this paper constructs the mobile commerce service system model, analyzes the deployment of mobile commerce service system based on SOA, and analyzes how to manage the service quality of mobile commerce services by using the QFD methodology. This paper also depicts the relevant technical support for mobile commerce services. Therefore, the aim of this paper is to apply service modeling, service system construction, service quality management and related support technologies of service engineering in mobile commerce. 漏 2012 IEEE.zh_CN
dc.language.isoen_USzh_CN
dc.publisherIEEE Computer Societyzh_CN
dc.source.urihttp://dx.doi.org/10.1109/ICSSSM.2012.6252349zh_CN
dc.subjectInformation technologyzh_CN
dc.subjectMobile deviceszh_CN
dc.subjectQuality of servicezh_CN
dc.titleA research on mobile commerce based on service engineeringzh_CN
dc.typeConferencezh_CN


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record