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dc.contributor.advisor杨律青
dc.contributor.author杨芬
dc.date.accessioned2018-12-05T01:35:04Z
dc.date.available2018-12-05T01:35:04Z
dc.date.issued2018-01-02
dc.identifier.urihttps://dspace.xmu.edu.cn/handle/2288/169725
dc.description.abstract随着电信运营商加快推进营业网点业务和技术创新,积极实施网点转型,规划并着手建设了以多种电子加签等多种智能网点体系。为了进一步完善智能网点体系,结合各营业网点对智能排队及自助填单的需求,建设统一的标准化、智能化排队及自助填单系统已迫在眉睫。 本文探讨构建一个智能排队填单系统,通过智能排队填单分析,实现客户电子渠道预约服务、软叫号功能、客户自助填单和营业员免录入填单重复信息,实现全公司内排队及填单使用统一的系统,标准化的硬件设备。本文首先利用需求及用例图,分析出智能排队、预约处理、自助填单、实时预警、报表统计和系统管理,并定义的资源需求、软硬件环境需求及系统性能指标非功能性需求。之后基于总体的结...
dc.description.abstractWith the telecom operators to accelerate the business outlets and technological innovation, and actively implement the network transformation, planning and proceed to build a variety of electronic sign and other intelligent network system. In order to further improve the intelligent network system, combined with the business outlets of intelligent queuing and self-fill single needs, the constructi...
dc.language.isozh_CN
dc.relation.urihttps://catalog.xmu.edu.cn/opac/openlink.php?strText=58899&doctype=ALL&strSearchType=callno
dc.source.urihttps://etd.xmu.edu.cn/detail.asp?serial=63471
dc.subject运营商
dc.subject智能排队
dc.subject自助填单
dc.subjectOperators
dc.subjectIntelligent Queuing
dc.subjectSelf-fill
dc.title电信运营商智能排队填单系统的设计与实现
dc.title.alternativeDesign and Implementation of Intelligent Queuing Filling System for Telecom Operators
dc.typethesis
dc.date.replied2017-11-25
dc.description.note学位:工程硕士
dc.description.note院系专业:软件学院_软件工程
dc.description.note学号:X2013232063


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